It's not necessarily unusual for many pet owners (OK, cat owners) to feel like their animals sometimes act cold, distant or ungrateful. But this turtle owner seems to be coming unhinged. Take it easy, man! How much engagement can you really expect from "some sort of reptilian mammal that looks like a cupcake"? (Science!)
To be fair, though, that turtle does seem very emotionally withholding. What happens when you try to bond with it, try to get close to its heart? ACCESS IS DENIED!